Member Support & FAQs
One of the many benefits of AGN Plus Membership is dedicated support from our team of annual giving experts. Whether you’re seeking advice, looking for a sample or template, or simply have a question about your account, the AGN Membership Team is ready to help. Simply email [email protected] or call 888.407.5064. Or, complete the form below and a member services representative will follow up promptly to assist you.
Frequently asked questions and requests include:
- Retrieving a lost membership code
- Adding a colleague as an authorized user on your institution’s account
- Scheduling a planning or brainstorming call with one of our consultants
- Submitting your work for feedback from one of our experts
- Tracking down samples, templates, slides or other resources from the AGN library
- Updating your primary member contact or billing information on your institution’s account
- Obtaining a utilization report to see how many webinars your team has viewed
- Requesting an introduction to another member
- Renewing your membership
For help with any of the above or other questions, simply email [email protected] or call 888.407.5064. Or, complete the form below and a member services representative will follow up promptly to assist you.