Assistant Director 1 (Alumni Engagement)

Posted on 01/10/2019

Southern Methodist University

Dallas, TX

Job Summary:

The Assistant Director for Alumni Engagement is responsible for the management and implementation of alumni, parent and friend volunteer and engagement opportunities, which may include:

  • Management of 1 – 2 affinity group programs for alumni (graduates who have minority affinities and other specific interests)
  • Management of 10 – 20 national or international alumni and parent chapters
  • Management of one additional affinity group or one additional volunteer program.

The Assistant Director is responsible for identifying, recruiting, managing, retaining and stewardship of volunteers, managing projects, communications & events associated with these programs. Working with the Director and colleagues, the Assistant Director will assist in developing and executing programs, as well as managing the programs’ budget, to achieve the goal of building alumni engagement levels that will inspire financial support for the University.

Essential Functions:

  • Identify, recruit, manage and retain volunteers leading alumni affinity chapters, working to expand membership and broaden purpose. Asst Director maintains updated volunteer lists and chapter related assignments and holds regular meetings/conference calls with chapter leadership to communicate SMU priorities, plan aligned activities, share best practices and updates
  • Identify, recruit, manage and retain volunteers leading 10-20 chapters, working to expand membership and broaden purpose. AD maintains updated volunteer rosters and conducts regular meetings/conference calls with chapter leadership to communicate SMU priorities, plan and coordinate 2-4 events for each chapter in conjunction with volunteers
  • Collaborate with colleagues in various schools and units to build cross-campus relationships and advance the priorities and objectives of schools, units, affinity groups, chapters and volunteer programs. Liaises with 2-3 SMU school or unit fundraising officers or embedded alumni relations professionals. Plans and implements 2-4 alumni engagement events annual for respective schools/units
  • Manage of either the Student Recruitment Volunteer (SeRVe) program or one additional affinity group. SeRVe management involves recruitment, stewardship, training, coordination, and retention of alumni and parents who assist with SMU recruitment efforts. Liaises with Office of Undergraduate Admission. See above for details on affinity group responsibilities
  • Work with Director to develop & execute plan of action for each program & manage annual budget, regularly monitoring progress toward goals for all programs. Oversee expenses and revenue for all programs and initiatives and ensure that all financial accounting, reimbursement requests and credit card statements are reconciled on a monthly and annual basis in coordination with team staff support. Volunteer for DEA and alumni relations events and other responsibilities as needed
  • Position may require weekend or evening work to accommodate volunteer and event needs

Education and Experience:

  • Bachelor’s degree is required.
  • A minimum of two years of work experience is required. Experience managing and/or working with volunteers and project management experience are also required.
  • Experience managing event logistics is required. Knowledge of SMU traditions and culture a plus.

Knowledge, Skills and Abilities:

  • Candidate must demonstrate strong verbal and interpersonal communications skills to communicate effectively with a wide range of constituencies in a diverse community. Must also demonstrate the ability to communicate effectively in writing. A strong customer service orientation is essential.
  • Candidate must possess strong problem solving skills with the ability to be resourceful, proactive and seek assistance as needed. The ability to work both independently and collaboratively as part of a team is essential.
  • Candidate must possess strong organizational, planning and time management skills with the ability to manage multiple tasks with a strong focus on attention to detail.
  • Strong project management skills are essential. Candidates must have a strong knowledge of Microsoft Office (Word, Excel, PowerPoint). Some social media or web design experience is preferred. Working knowledge of CRM (especially Blackbaud Enterprise) is a plus.
  • For full consideration candidate must include a cover letter detailing volunteer and/or work experience that matches the stated requirements.

Physical/Environmental Demands:

  • Sit for long periods of time
  • Stand
  • Walk for long distances
  • Drive motorized equipment.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected]

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